As of July 1, 2021, Microsoft no longer offers Premier Support agreements for new commercial customers or commercial customers that have transitioned to Microsoft Unified.
As of July 1, 2022, Microsoft no longer offers Premier Support agreements for renewing commercial customers.
As of July 1, 2021, Microsoft no longer offers Premier Support agreements for public sector customers that have transitioned to Unified.
As of July 1, 2023, Microsoft no longer offers Premier Support agreements for new public sector customers.
As of July 1, 2024, Microsoft no longer offers Premier Support agreements for renewing public sector customers. Public sector customers include National, Federal, State and Local Government (SLG), State-owned Enterprises (SOE), and Education (EDU).
All existing PSfP Thru Direct agreements will be honored for the term of service documented in the PSfP Thru Direct agreement.
To continue Microsoft support services, customers can purchase a Unified Enterprise agreement from an approved Partner Broker or acquire PSfP Thru with separate schedules for individual end customers. For more information about the Unified Partner Broker Program or PSfP Thru please contact your Microsoft Support Sales Specialist.